I’d like to know. In February I got my first real job ever at Lindex, a clothing company you can read about HERE. Anyways, I’m a salesperson and throughout a workday I have all kinds of tasks to do, such as unpacking new clothes, hanging up clothing, cleaning up after messy customers (and BELIEVE ME there are TOO many of them), selling in general and keeping the store in good shape.
Now I pride myself on being great at whatever I do. So in a working position, I expect nothing less of myself. I only have a itsy bitsy problem. I’m not that good a salesperson.
“Hi, can I help you with anything?”
Unfortunately most people only look scared and politely say that they’re just looking. Am I that scary? I’m left wondering what I should do or how I should ask in order to up our sales. My knowledge within style and fashion is limited and I’m trying my best to learn whatever I can – but it just doesn’t seem to be enough.
So my question for you is this: if you were in a clothing store, potentially going to buy something – how would you like the salesperson to be?
I ask this with hopes of learning more about how to act. I’ve found that when I go shopping, I don’t really like to be watched and followed by the people working there but I like to have them near and helpful if needed.
Not to mention – I hate rude salespeople. I have big feet, unfortunately, and I still remember once when I asked this one woman for a size bigger she said the only thing bigger than that was for men (in the rudest tone I’ve heard). I sooo didn’t spend any money there.
Anyways, please help me become a better salesperson! Have a great weekend!
-S.
Hey girl! Sooo....I have worked in some sort of sales most of the time I have been working. Now I'm in paper sales, but I used to be the store manager at a Limited Brands store here (they own Victoria's Secret).
ReplyDeleteObviously I am not in Norway yet, so I haven't really learned personalities there in comparison with the US. From what I hear, Americans are more open and outgoing and not as reserved as Norwegians to strangers. So my selling tips may not work!
Do you see the same people on a regular basis? Or is it a large mall where you rarely see the same people? That can make a huge difference in your selling approach.
Send me an email and let me know what your customer base is like and ill write you back with any advice I can conjure up from my retail days :) (I don't remember Lindex when I visited Norway- I remember hearing the name, but I can not specifically remember the apparel or customer base!) :) mstarr1188@yahoo.com
I have to admit i am one of the people who always says no thanks im just looking or usually in norwegain nei takk, but not because your scary but because when i am shopping i kind of like to just do it alone and if i need help i will ask. when i was in the states i found it quite fustrating when i was asked questions constantly i was just like gaaaah leave me alone i will ask you if i neeed you!
ReplyDeleteso when i worked in retail i tried to be friendly and smile at people lots and then i would only go up to the people who looked genuinely a bit lost or confused and sometimes they would say no but quite a few times they would have a question so it was easier to connect with them :)